The backbone of our company is the people who make up
our team, and the key to this backbone lies in our
Project Managers and QA engineers.
One Contact Person
Each project entrusted to us is overseen by a project
manager (PM) whose first job is to offer the client the
service that fits his specific needs and who serves as
the contact person with customers. The PM is responsible
for managing the project (from preparation to delivery),
coordinating the various tasks, ensuring the quality
level, scheduling, tracking the progress of the project
and reporting to the client, and meeting the deadlines.
Additional emphasis is placed upon identifying potential
problems before they arise.
As a project manager owned company, Our customers can
trust that their same product line or similiar product
will be managed by the same project manager of ORIENTAL
DILIGENCE almost forever.
Well Prepared for Every Project
Before a project begins, time is spent on analyzing the
scope of the work to be done and preparing the launch.
This entails breaking down the structure of the workload
in order to detail the tasks to be performed, the
resources required and the milestones to be respected.
The activities to be performed are classified according
to our own project management system, which permits a
meticulous follow-up of all tasks, processes, and the
resources involved, with the aim of minimizing
turnaround time.
Improving Services by Any Means
At the end of the project, we arrange a evaluation
meeting (so called sign-off meeting) where we analyze
any events that may have arisen during the project, as
well as the timing and quality assessments obtained. The
main objective of this meeting is to capitalize on this
experience for future projects.
Consistency Within and Between Versions
At the beginning of a project, we define a process to be
followed by all team members. This includes the creation
of translators guideline, engineering guideline, quality
assurance and DTP guideline to ensure all process stand
by signal standards. ORIENTAL DILIGENCE's Terminology
Database, SmartTerm, Localization/Translation Style
Standards ( based on China National Standards) and
Translation Memory tool, help us ensure consistency
within and between versions.
In addition, ORIENTAL DILIGENCE is project managers own
company, that means ORIENTAL DILIGENCE project managers
will take care customers, projects almost forever, that
will ensure different versions will be charged by the
same project manager of ORIENTAL DILIGENCE.
Improve Quality AND Faster Time to Market
The QA Engineers of QA department will take care of
quality assurance ( terminology creation, editing,
proofreading, project sign-off, technical experts
resource management etc.). All projects will not only be
translated by translators who are familiar with what
they worked on, but also be edited and proofread by
related experts.
We have big in house team and large out resource pool in
many technical fields.
We know that time is crucial, the urgent need to launch
a product onto the market as soon as possible is typical
of the competitive market. Based on our big in house
team and large out resource, we can ensure your crucial
time requirement at lower cost. Even at project peaks,
we can contract enough certified and well trained
translators and engineers from CALT (China Academy of
Launch Vehicle Technology), and contractors will work in
our office to ensure project management. ( share TM,
receive on site supports and attend daily project
meeting).
Our project management system is ideal for developing
and controlling projects to ensure that the required
performance is achieved.
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